maandag 25 mei 2015

When the IoT meets customer relationship management

This post was brought to you by GetApp, your number one cloud business apps marketplace.
From cars to air conditioning, fridges to fitness bands, there are few ‘things’ that the Internet of Things has yet to start infiltrating. They’ve even started entering business, where the potential for automation and connectedness sees your customer service reps being replaced by an email from your washing machine telling you to change your drain hose. OK, that might be a slight exaggeration, but th

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